Armstrong Crane (“we,” “us”) respects your privacy. This policy explains what personal information we collect through armstrongcrane.net, how we use it, and the choices you have.
Information we collect
We collect the information you choose to give us when you send a lift request through our website, or contact us by phone or email. This may include your name, phone number, email address, preferred date, site address and details about the lift, such as load weight, distance and height.
How we use your information
We use your information to:
- respond to your lift request and answer your questions
- prepare quotes, schedule work and carry out the work you ask for
- keep business, accounting and tax records
- meet legal or regulatory requirements
We do not sell your personal information.
Consent
By sending a lift request through our website, or by contacting us by email or phone, you consent to us collecting and using your information as described in this policy.
You can withdraw your consent by contacting us. This may limit our ability to respond to your request, and we may still need to keep some information for legal or business records.
Who can see your information
Your information is used by our staff to respond to you and carry out the work. We use service providers to host our website and email, and they may store information on servers outside Canada, where it may be subject to the laws of that country.
We may also disclose information if the law requires it, to respond to legal proceedings, to protect our legal rights, or to a buyer or potential buyer if all or part of the business is sold.
How we protect it
We take reasonable steps to protect your information. No website or email system is completely secure, so please do not send sensitive information, such as banking details, through our website form.
How long we keep it
We keep your information for as long as reasonably needed for business, accounting and legal purposes.
Cookies and analytics
Our website and its hosting provider may use cookies and analytics tools, such as Google Analytics, to keep the site working and to understand how visitors use it. These tools may collect information such as your device, browser and the pages you visit.
Your choices
You can ask to see the personal information we hold about you or ask us to correct it. We will also consider requests to delete your information, subject to our legal and business record-keeping needs.
Changes to this policy
We may update this policy at any time. The current version is posted on this page.
Privacy questions
Questions about this policy or your information can be directed to our Office Manager at 807-274-3294.
Contact us
Armstrong Crane
1533 Kings Highway
Fort Frances, ON P9A 2Y1
807-274-3294
Crane booking
Shane Armstrong
807-275-9901
shane@georgearmstrong.ca
Jim Armstrong
807-275-9902
jim@georgearmstrong.ca